Dealing With Unhappy Customers: What Social Marketers Need to Know
Does your business respond to customers via social media? Are you prepared to deal with upset customers? To discover how to turn unhappy customers into happy fans, I interview Jay Baer. More About This...
View Article7 Ways to Overcome the Social Media Time Sink
Many business owners and marketing professionals respond to the social media buzz with what Olivier Blanchard calls the “Social Media Terror Syndrome“—a wait and see approach. The next barrier is...
View Article7 Reasons Not to Put All Your Eggs in the Twitter Basket
Are you too Twitter-obsessed in your social media approach? Twitter’s role as a Magic 8 Ball for our shared culture is unrivaled, and it has almost single-handedly ushered in the era of real-time...
View ArticleThe Social Media Examiner Story: Proof Social Media Works
Back in October of 2009 we launched SocialMediaExaminer.com. The response was immediate and it was big (I’ll share some of the back story in the video below). We relied 100% on social media tactics to...
View Article12 Social Media Secrets From World’s Top Superstars
It’s no secret that social media marketing is the most powerful business-building tool on the planet. Now any business can directly reach customers, anytime and anyplace. To take your social media...
View Article7 Steps to Successful Twitter Interviews
Want to expand your Twitter business network? Looking for a way to get to know someone better before connecting with them outside of Twitter? Twitter interviews are the answer. Twitter interviews...
View ArticleThe Biggest Social Media Mistakes (a Jay Baer Interview)
In this video I interview Jay Baer of Convince And Convert. Jay provides social media consulting to leading businesses. In this video, Jay offers social media tips to help businesses succeed. You’ll...
View Article7 Ways to Use Psychological Influence With Social Media Content
One of the hallmarks of social media is content: creating it, sharing it and engaging with it. The best content in social media inspires, informs, educates or entertains (and if you’re really lucky,...
View ArticleFour Ways to Find Out if Your Customers Are Active With Social Media
For many companies, the conversation has shifted from “why” or “should” we do social media, to “where” and “how” social media should be done. A major component of answering those questions effectively...
View Article3 New Ways to Use Twitter at Live Events
If you use Twitter, chances are you’ve tweeted from a live event. But there’s so much more Twitter can offer. In this article, I’ll share three secrets you’ve likely never heard of… But first, why do...
View Article3 Simple Ways to Rapidly Create Custom Facebook Landing Tabs
Unless you can get people to click your “Like” button, your Facebook strategy will be as limp and lifeless as Matt LeBlanc’s post-Friends career. That’s because the vast majority of consumer Facebook...
View Article6 Social Media Success Metrics You Need to Track
People who say social media isn’t measurable aren’t looking very hard. The truth is there are dozens of viable metrics you can use to gauge the success of your social media efforts. The challenge isn’t...
View Article30 Social Media Predictions From 30 Social Media Pros
How will social media impact marketers and businesses in 2011? We sought expert opinions from a wide range of pros you’re likely familiar with. Since we started Social Media Examiner in October 2009,...
View ArticleTop 10 Social Media Blogs: The 2011 Winners!
Social media is a big subject. If you’re looking for some reliable places to go for the best tips and social media tactics, look no further! Our second-annual contest generated more than 300...
View ArticleIs Your Business Ready for the Now Revolution?
I recently interviewed Jay Baer, co-author of the brand-new book The Now Revolution and founder of the popular blog ConvinceandConvert.com. In this interview, we talk about social media marketing,...
View Article22 Hot New Social Media Tools Worth Exploring
Are you looking for the hottest new social media tools and services? We asked our team of Social Media Examiner writers to share their best new social media discoveries. What follows is an amazing list...
View ArticleWhy Most Businesses Get Facebook Wrong
In this video I interview Jay Baer, co-author of the new book The Now Revolution and founder of the popular social media blog Convince and Convert. Jay shares why it’s important for companies to...
View ArticleWant to Grow a Loyal Fan Base? Four Experts Tell You How
Are you looking for new strategies to build a loyal fan base? Wondering how to engage with readers and experts? Social Media Examiner will host a free online broadcast Monday, June 6. You’ll be able...
View ArticleBusinesses to Fully Embrace Social Media In 2012
The vast majority of Americans are actively using social media. Has your business acted on this fact? Are you looking for a way to keep pace with the quickly evolving field of social media marketing?...
View ArticleBeing Useful: New Marketing Techniques That Work
Are you wondering how your business can be more useful? Do you provide youtility? To learn about youtility and a new way of thinking when it comes to marketing, I interview Jay Baer for this episode of...
View ArticleFacebook Marketing Declines: How Business Should React
Do you use Facebook to promote your business? Are you wondering how the recent Facebook algorithm changes will affect your marketing? To learn what the future of Facebook means for your brand or...
View ArticlePodcasting for Business: Why Marketers Are Betting on Podcasts
Have you considered starting a podcast? Would you like to discover how to use a podcast to grow your business? To explore why marketers are placing big bets on podcasting, I interview Jay Baer and Joe...
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